you can request doorstep delivery, but it depends on your specific location and may incur an extra fee

Yes, you can request doorstep delivery, but it depends on your specific location and may incur an extra fee. [1]

SPH Media defaults to letterbox delivery in certain areas of Singapore. Whether your request can be granted depends on the following policies: [1]

1. Check Your Postal Code Eligibility First

In many parts of Singapore, SPH's contracted vendors only offer letterbox delivery. Before contacting them, you should verify what options are available for your exact HDB block using the SPH Newspaper Delivery Method Checker. [1, 2]

2. Potential Extra Fees

• Standard HDB Delivery Fee: The baseline monthly delivery charge for an HDB flat is $3.
• Doorstep Request Fee: If your location defaults to letterbox delivery but you manually request a change to doorstep delivery (and it is logistically possible for the vendor in your area), SPH terms state that the monthly delivery fee will increase to $10 instead of the standard $3. [1, 2]

How to Make the Request

If you wish to proceed with requesting the change, you can contact the SPH Customer Experience Team directly to check feasibility for your block:

• By Phone: Call +65 6388 3838.
• Online: Submit an inquiry via the Contact SPH Subscription Portal under the "Newspaper Delivery" category. [1, 2, 3]