Sep 13, 2026, 14:07 GMT+8
Dear Customer,
We understand that you are currently unable to log in to the SIMBA App.
While we work to restore normal access to the SIMBA App., you may use the following alternatives for monitoring and recharging your account(s):
1. To check your balance and monitor your usage: Send SMS to 1218 using your SIMBA mobile number for Free.
2. To recharge your account, you may recharge through:
SIMBA Online Recharge
https://topup.simba.sg/?_gl=1*hc0yqt*_gcl_au*MTMzMDU4MDkxLjE3ODM0MzI0MDUuLS4tLjE3ODc1MzI0MDAuMzg1MzY2MjUxLjE3ODc4MTEyOTguMTc4NzgxMTI5Nw..*_ga*MTk2NTk1NzU5MS4xNzYwMDE1MjI1*_ga_V4XDRRP5KQ*czE3ODg1MjUzNTAkbzIzMiRnMCR0MTc4ODUyNTM1MCRqNjAkbDAkaDA
SIMBA Service Centres
Thank you for your understanding.
Kind regards,
SIMBA Team
Pang Yiap Yee
Sep 13, 2026, 12:18 GMT+8
please refer to the enclosed screenshot. i keep receiving this message Unable to send OTP. Please ensure the number is correct and try again. can you help?
Attachment(s)
Screenshot_2026-09-13-12-10-41-93_3fe26fd570fbd85140e8a6fdb62e9cd7.jpg
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